Claims

Submitting a Claim

To start your claim and get your repairs underway, simply call 877-850-0443. Our claims department is available Monday through Friday, from 8:00 AM to 7:00 PM (CT), and on Saturdays from 8:00 AM to noon (CT). For mechanical breakdowns, please follow the procedure outlined in your contract carefully.

For Maintenance Claims

To file a maintenance claim, please call 844-740-5145 or email a copy of your invoice with proof of payment to mycar@alysonautowarranty.com within 45 days of service to start the process.

Our claims department is available Monday through Friday, from 8:00 AM to 5:00 PM (CT). Once approved, customers will receive reimbursement via a virtual Alyson Auto Warranty Prepaid Mastercard®. Please allow 2-3 weeks for processing and delivery. For a complete Disclosure of Fees, please refer to our website. If you have any questions or need further assistance, don’t hesitate to contact us.